Social Marketing Blog

Socialbakers' Global Partnership with Social Media Week

Socialbakers' Global Partnership with Social Media Week image

Social Media Week 2014 is almost here, and this time around we’ll be involved with the event like never before. We’re excited to announce that Socialbakers is partnering with Social Media Week to provide our insights about the conference as we go through the week for everyone to use, as well as speaking at five cities around the world next week.

Socialbakers Covers the Brazilian Elections on Facebook

Socialbakers Covers the Brazilian Elections on Facebook image

On October 5th, the world’s 5th largest country, 7th largest economy*, and 3rd largest Facebook market will go to the polls to vote for President, National Congress, state governors, and state legislatures. As part of Socialbakers’ global coverage of the biggest election year in history, we’ll be tracking the lead-up to the Brazilian elections on a special microsite, taking our information from the only opinion poll that really matters – Facebook.

Why Brands Can't Fake Social Customer Service

Why Brands Can't Fake Social Customer Service image

Social Customer Service is all about making fans feel secure and connected to your brand. By answering their questions quickly, in a considered and thorough way, brands can grow their relationship with existing customers and attract new ones through positive word of mouth. So why would anyone cheat the system?

Engage 2014 New York by Socialbakers