Social marketing has a lot of moving parts. But it’s not rocket science. With a little background and inspiration you can take your first steps toward stellar content, conversation and care. To that end, we’ve compiled a helpful list—for newbies and pros—of 10 things your brand should avoid if you wish to excel.
Do you have a social media crisis plan? Most brands don’t. And not having one can be incredibly dangerous.
As social media becomes increasingly all-pervasive, more tools have been invented to help marketers manage the space.
We’re genuinely proud to recognize the best performers in Social Customer Care. And to mark the release of our latest white paper on the topic (linked below), we’ve selected the top five reasons why your brand should get on board.
So we correctly predicted the Seahawks as the winner of the Big Game, although we were a little off in our prediction of the point spread (even we couldn't foresee Elway choking that badly). In our final farewell to the game, we take a look at how the other big players -- the advertisers -- performed on Social Media. Let’s see who won that battle this year.
If we told you Facebook was 10 years old today, would you believe us? It seems unbelievable, but it’s true - Facebook is 10 today! The company that has so often been referred to as the new kid on the block has developed fast, and this milestone firmly places it into the realms of a mature company by Silicon Valley standards.
In case you missed it, here's a recap of our Super Bowl XLVIII prediction! Spoiler: We nailed it!
As we wind down from our coverage of social customer care for this past Socially Devoted quarter, we want to honor the top 10 brands on Facebook for Q4, 2013. These brands have worked tirelessly on social to give their Fans all of the support that they need.
Here at Socialbakers, we’ve been keeping a close eye on the buzz about teens leaving Facebook. There have been a lot of stories doing the rounds recently about how teens are leaving in droves, but we weren’t so sure. Let’s see what story the data tells.
Along with ancient architecture, superior health care, and (at least in my opinion) inferior coffee, the European Union now also offers better social customer care on Facebook and Twitter than the United States.