The US is a crucial force in the global economy. But how does it fare in terms of social customer care? We decided to investigate, and pitted the country against a somewhat similar market, the UK, to see how they measure up. The results were not that pretty:
We’re really excited to announce our all-star lineup of speakers for Engage NYC 2013! We’ve brought together some of the leading social media innovators from around the world. On one stage, they will divulge their secrets for creating the best social content, social advertising and segmentation, and social customer care. See below for a who’s who at Engage.
Social media has introduced whole new dimensions to marketing. With streams and timelines, profiles and pages, and hundreds of millions of viewers all over the world - marketers can sometimes feel overwhelmed. But the better you know your social media platforms, the more precise you can be with your targeting and content.
Twitter has gone public! To celebrate one of the most anticipated IPO launches in social media and business, we share some thoughts and insights on why advertisers should make full use of the platform. It not only makes strategic sense, but the numbers show Twitter to be an even bigger social player in the near future.
Have you ever wondered if you are doing a good job with targeting your ads? Or how others are doing it? If you are, here’s a few facts that will help you gain some perspective and improve your advertising efforts.
Ever want to know how to start a social customer care team? Socialbakers shows you how in 3 easy steps.
Great content is key to the success of any brand’s social media efforts. But what steps are essential toward creating content that works? Read on for some helpful pointers on achieving brand success on social media.
The Q3 2013 Earnings Report has just been announced and Facebook deserves a pat on the back! The social media platform’s revenue rose by a whopping 60%, reaching 1.19B monthly active users! Let’s take a look at the report.
In response to Nate Elliot’s blog post, “An Open Letter To Mark Zuckerberg, which criticized the effectiveness of Facebook advertising, our CEO Jan Rezab decided to write an open letter to give our point of view.
Socially Devoted is a Socialbakers initiative which awards the best performing brands in social customer care. For Q3 2013, we’re serving the freshest data on devotees to see how they’re answering demand. We’ve organized a list of the top 10 countries with the best Response Rates, and Fastest Response Times, on Facebook. The results may surprise you. See who made our lists!