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Latest Stories in our Social Media Newsroom

Socially Devoted Q3: Demand for Social Customer Care on Twitter Doubles in the Past Year image

Socially Devoted Q3: Demand for Social…

Around this time last year, demand on Facebook and Twitter stood at about the same number: 1.5 million user posts to brand pages. Fast forward to now and the situation has changed significantly. In Q3, about 3.2 million questions were asked of brands on Twitter - double the amount from last year and double the amount of questions asked on Facebook.

Social Customer Care
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