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Latest Stories in our Social Media Newsroom

Socially Devoted Q4 Results Are In: Brands Raise the Bar for Social Care image

Socially Devoted Q4 Results Are In:…

It’s time. We’re excited to announce the Socially Devoted results are in for the last quarter of 2013. Socially Devoted is Socialbakers’ quarterly review of Social Customer Care activity on Facebook and Twitter. It looks at how well companies respond to social care requests around the world and sets benchmarks against the top brands, industries, and countries. It’s the globally-respected standard for companies that do social customer care well.

Social Customer Care
Super Bowl 2014 Advertisers Hit the Gridiron image

Super Bowl 2014 Advertisers Hit the…

The NFL playoffs may have just ended, but in addition to the Broncos and Seahawks match up, there’s another frantic battle being fought. With millions of dollars already spent on this year’s game, the annual slug-fest between some of the biggest advertisers in the world has already begun, each with one goal – to have the most effective and engaging Super Bowl ad on February 2nd.