Since the beginning of last year, we’ve seen a steady increase in the number of ad placements and supported platforms available to advertisers on Facebook. Now, knowing what options you have at your disposal is more important than ever!
We all know the importance of responding to your followers on Twitter, but which companies offer the best service in terms of response times? Take a look at our top ten list…
Who doesn't like a little bubbly? Facebook users sure do.
More and more brands are using social media as a communications and advertising channel. However, companies may overlook the fact that these platforms can also be used as a great data source for marketing research. We’ve brought you some tips on how to effectively conduct research through social media.
We are excited to see that brands recognize the importance of social media customer care across various platforms. Since we launched Socially Devoted as an industry standard for customer care, brands up risen to the challenge, increasing their Response Rates and “answered questions.” Check out which industries are stepping up to customer demand on Twitter.
Our Q1 Socially Devoted Results are in! Can you guess which brands provide the best customer care through Twitter? Find out here!
When considering advertising on Facebook, you have to decide which types of stories you would like to be sponsored. Here is a rundown of what Facebook considers, the “voice of friends.”
In our previous Key Performance Indicator study, we focused on the Automotive Industry. This week we will provide insights on how to measure the performance of social media customer care and develop effective social media marketing strategies for the Telecom Industry.
Socialbakers+ has introduced an exciting new way to track social media performance from a huge variety of platforms. Now, you can measure, compare, and monitor your social media results in one convenient dashboard. Find out how.
We've compiled a quick analysis of Facebook Post Reach and brought you advice on how to make it work best for your Page. Check it out!