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Latest Stories in our Social Media Newsroom

Super Bowl 2014 Advertisers Hit the Gridiron image

Super Bowl 2014 Advertisers Hit the…

The NFL playoffs may have just ended, but in addition to the Broncos and Seahawks match up, there’s another frantic battle being fought. With millions of dollars already spent on this year’s game, the annual slug-fest between some of the biggest advertisers in the world has already begun, each with one goal – to have the most effective and engaging Super Bowl ad on February 2nd.

Airlines vs. the Polar Vortex: A Chilling Socially Devoted Study image

Airlines vs. the Polar Vortex: A…

To see the current state of social customer care in the US, look no further than the recent Polar Vortex. Early this January, the frosty calamity gripped most of America in its icy spell, posing a huge test for the social media teams of both airlines and airports. The awful weather conditions wreaked havoc for everyone in the industry, leaving thousands of flights cancelled, airports shut down, and many passengers confused, frustrated, and furious. But because this is 2014, instead of dialing the phone for customer service, a large number of travelers took to the web with their polar problems.

Social Customer Care
Introducing Socialbakers’ All New Social Marketing Reports image

Introducing Socialbakers’ All New…

Great news for social media professionals everywhere. Socialbakers’ popular free monthly Social Marketing Reports (previously called regional and industry reports) have gotten even better with the latest December 2013 release, available now. In addition to the Facebook stats you’ve always gotten, you can now see social media results for Twitter and YouTube – still all FREE!

Socialbakers News