Social Marketing Blog

The Science of Social Customer Care

The Science of Social Customer Care image

On Facebook, 18% of brands globally still maintain closed walls - meaning over 3 billion user connections lack adequate customer service. That’s a significant loss in a world where social plays an instrumental role in business; there’s never been a better time to commit your brand to becoming dedicated to social customer care.

FMCG Smart Storytellers & Tasty Tips

FMCG Smart Storytellers & Tasty Tips image

Crafting a content strategy is the first challenge brands face on social; the second is monitoring their performance to improve. Socialbakers has cleverly designed the Smart Storytellers to lessen those difficulties.

Engage with the King of Vine in New York

Engage with the King of Vine in New York image

Zach King is one of the most recognizable and talented Viners in the world. At Engage NYC, he will share his approach to making incredible content for brands like Chrysler, Intel, Hewlett-Packard, Starbucks, and Marvel Studios, and break down his process for creative types everywhere.

Can't make it to NYC? See Engage LIVE in cinemas in 7 cities!

Can't make it to NYC? See Engage LIVE in cinemas in 7 cities! image

Can’t make it to New York City on October 23rd for the world’s best social media conference? Not to worry - now you can take in all the latest data, insights, and industry-leading case studies from the comfort of your local cinema with a Socialbakers team on-hand, and plenty of opportunities to network with other marketers in your city!