We’re thrilled to announce that our long-awaited event will take place tomorrow at the Hilton London Metropole Hotel. Rick Edwards, from Channel 4, will give the opening address at 9:00 am GMT.
Our last Key Performance Indicator study focused on the Electronics Industry. This week’s study discusses the ways in which to measure the performance of social care and provide insights for marketing strategies for the automotive industry.
More Facebook users are flocking to brand Pages to get answers to their customer service questions. How are brands coping with the increase?
We are often asked why we measure Socially Devoted companies by answered minus unanswered questions? Well, here’s the logic...
Our latest Socially Devoted results are now in showing that customers are increasingly turning to social media to get customer care from brands! Brands have recognized the importance of our Socially Devoted standard and really stepped up to the challenge.
The long-awaited Socialbakers Engage 2013 event will take place next week, April 23rd at the Hilton London Metropole Hotel. In addition to our amazing speaker line-up, we’re giving you some additional perks!
This headline is a generalisation designed to grab your attention. Is is 100% correct? No, but we've been seeing a lot of that lately. Last week, the media stated that, based on a report by Socialbakers, 52% of Justin Bieber´s 37 million follower base on Twitter is fake or inactive. We'd just like to clarify that we never published a report and that this wasn't a PR stunt from our end.
Our last KPI study focused on the important social media Key Performance Indicators for the Electronics Industry. This week, we’ve provided insights on how to measure the performance of social media customer care and develop effective social marketing strategies for brands in the Alcohol Industry.
Mark your calendars for Socialbakers’ Engage 2013 Conference, to be held April 23rd, at the Hilton London Metropole Hotel. Don’t miss out on this all-day event and your chance to meet leading experts in the field of social marketing!
The rising use of mobile to access the internet is a well-known phenomenon. We take a look at the scale of brand engagement on Twitter using mobile…