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Latest Stories in our Social Media Newsroom

Socially Devoted Q3: Customer Care Goes Social image

Socially Devoted Q3: Customer Care Goes…

The Socially Devoted results for Q3 are in. While there are fewer Socially Devoted brands than a year ago, the gap in performance between the Socially Devoted and the brands that are not focused on social customer care has continued to grow. Good social customer care pays dividends, and brands need to start putting our recommendations to practice.

Social Customer Care