Social Customer Service is all about making fans feel secure and connected to your brand. By answering their questions quickly, in a considered and thorough way, brands can grow their relationship with existing customers and attract new ones through positive word of mouth. So why would anyone cheat the system?
Italy and fashion go together like a horse and carriage. Many big-hitter fashion brands have emerged from Italy and onto social media platforms. Socialbakers examines how a few big names utilize their Facebook pages, reach fans and engage with their audience. The fashion industry has done a good job on social media for various events, like Fashion Week, but let’s see how individual brands perform.
Check out this webinar hosted by Jiri Voves, Socialbakers VP of Product! You will learn more about our brand new product Listening PRO and see how it can help you improve your social media efforts
Download Socialbakers Case study about Facebook performance of select Indonesian tea based drinks