Social Customer Service is all about making fans feel secure and connected to your brand. By answering their questions quickly, in a considered and thorough way, brands can grow their relationship with existing customers and attract new ones through positive word of mouth. So why would anyone cheat the system?
Mini-Report on Sony’s and Samsungs’s Facebook performance in East and Southeast Asia
As we believe that Viral video marketing is one of the most challenging marketing techniques we decided to prepare a case study about one of the current virals: "Secret Garden - Versaille" from Dior.
Creating appropriate labels in Analytics PRO only takes a few minutes and is especially useful if you are monitoring a large number of Pages. To create a label just head to the Dashboard and click on the “Labels” drop down menu.