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Advanced Social Customer Care

Drive customer satisfaction, retention, and advocacy through social media with Data-Driven Publishing.

Save time by managing every social media property in one place

Run your Facebook, Twitter, Instagram, and Google+ communities from a single dashboard.

Put your customer first on social media

Build your community, track how your audience responds to your content, handle all incoming questions, and report on your social customer care metrics from one place.

More effective team management

Excellent in-app communication and a secure system of granting user rights so you can feel confident in your community management.

Protect your reputation

Stop crises before they develop. Stay aware of what’s being said about your company off your page and react immediately to any negative mentions.

React in real-time with integrated social media analytics and reporting

Use our fully integrated analytics and publishing platform to provide a better customer experience by analyzing audience behavior and re-engaging them with better content.

Working for & Loved by 2500+ Clients

We use Socialbakers Analytics to better understand…

Boris Mercier Head of Social Media

Desigual

It’s a very difficult thing to add this type of…

Alexander Onish Digital Employer Branding Manager

L’oreal
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