Telecommunications companies provide services that usually require an extended contract for one to several years. Therefore, companies may find it difficult to increase brand awareness, while working to limit potential negative brand sentiment. This is why social media is an especially useful communication tool for resolving these types of critical issues and many others!
Social media KPIs can provide business solutions for Telecommunications brands, such as:
Come see our comprehensive Telecommunications Industry report. Find out how to link business solutions to Social Media KPIs, which ones you should be tracking, why you should be tracking them, and how to evaluate the results.
Also, don’t miss out on our April 2013 Telco Industry Report.
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