Social media needs to go beyond the marketing department. Getting your HR, sales, PR, and customer care departments access on social is the first step, but it’s also crucial to equip them with tools that help everyone keep track of content, client queries, off-page mentions, and more.
Some brands already get it. In this report, we detail what it means to build a truly social business. Read up to see:
- How L’Oreal has shifted its talent recruitment efforts to social
- What sales from social mean to KLM
- How AirTel – the world’s fourth biggest telecom company – provides top-notch customer care through social media
Socialbakers is the trusted social media management partner to thousands of enterprise brands and SMBs. Leveraging the largest social media data-set in the industry, Socialbakers’ AI-powered social media marketing suite helps brands large and small ensure their investment in social media is delivering measurable business outcomes.