Electronics brands receive some of the highest demand for customer care on social. Yet, too few brands have been able to embrace the challenge and reap the benefits. In this report you’ll learn which metrics to monitor to excel at social customer care, how to encourage user participation, and then how to deal with that demand efficiently.
In this report you’ll find:
- What are “closed walls” on Facebook and why to avoid them
- How social engagement drives website visits
- How KLM makes 25 million EUR in sales on social every year
- How to become Socially Devoted
Socialbakers is the trusted social media management partner to thousands of enterprise brands and SMBs. Leveraging the largest social media data-set in the industry, Socialbakers’ AI-powered social media marketing suite helps brands large and small ensure their investment in social media is delivering measurable business outcomes.