Fashion brands were late to embrace social media, and still don’t fully utilize it as a two-way communication channel. This won’t cut it anymore – not for those brands that want to get ahead of their competition and squeeze all the social ROI they can get. In this report you will learn which metrics to monitor for good social customer care, how to invite user participation and then how to deal with that demand efficiently.
Socialbakers is the trusted social media management partner to thousands of enterprise brands and SMBs. Leveraging the largest social media data-set in the industry, Socialbakers’ AI-powered social media marketing suite helps brands large and small ensure their investment in social media is delivering measurable business outcomes.