Use the AI Facebook Chatbot to Improve Your Customer Care
The key to chatbot software is adaptability. That’s why the Socialbakers Facebook chatbot is the most powerful AI messenger tool in the world. Find out how you can drive more customer satisfaction, 24/7.
Your Workload Just Got Lighter
Answer questions smarter, not just quicker. You’ll only reduce your call volume if your chatbot platform is easy to preconfigure and adapts to your customer’s needs. Use our Facebook chatbot to deliver the social experience your customers expect.
More Resolution, Less Frustration
Define hundreds of responses with an easy to use interface so your brand delivers a Facebook Messenger experience that reduces escalations.
Improve Your Customer Care Strategy
Measure answered and escalated conversations so you have clear data to inform your customer care strategy.
Simplicity First
Let your AI chatbot handle the simple questions — it won’t mind. Then instantly escalate cases when the human touch is needed.
Smooth Community Management Workflow
The Socialbakers chatbot seamlessly integrates the data from every conversation into the community management workflow, saving your customer care team hours of time
Join 10,000+ marketers using Socialbakers to drive customer engagement, inspire brand loyalty, and grow their revenues
