Mini-Report on Sony’s and Samsungs’s Facebook performance in East and Southeast Asia
Do You Know Your Numbers
Discover your performance versus your competition on Social Media
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Using exclusive Socialbakers data, we dove into 16 of the world’s largest Telecom brands’ social pages to break down how fast they respond to different kinds of posts and tweets - getting rare insight into social customer care in the industry that does it more and better than anyone else - and found lessons that can be applied by any brand in any industry.
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While smaller Facebook Pages still offer less support than larger ones, adoption is up on the network overall. No industry answered fewer than 40% of the questions they received.