Socialbakers in 2019: The Features That Drive Seamless Workflows for Marketing Teams
No doubt, 2019 has been a bustling year for social media marketers. For Socialbakers, we can just say: same.
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Lessons in Social Customer Care From The World’s Busiest Industry
Using exclusive Socialbakers data, we dove into 16 of the world’s largest Telecom brands’ social pages to break down how fast they respond to different kinds of posts and tweets - getting rare insight into social customer care in the industry that does it more and better than anyone else - and found lessons that can be applied by any brand in any industry.
Setting Up Your Content Feeds Dashboard
Having a dashboard with feeds of social content posted around and about your brand is valuable, but it can be overwhelming. Here’s what to focus on and how to filter to get the best out of your social media management tool.
Asia-Pacific Social Customer Care at All Time High on Facebook
A closer look at how brands and countries in Asia-Pacific have evolved their social customer care in the past year.
Socialbakers Builder - Next Generation Publishing
Post boosting and social listening are now integrated into our flagship social media content management tool.
Why You Need Listening In Your Social Media Publisher
Enterprise social media publishing tools are all about monitoring conversations and content - essential aspects of reputation management. But that’s far from all a good publishing tool should do.
Social Marketing: Why A “One Size Fits All” Enterprise Tool Doesn’t Work
As a social media analytics and research company, we find ourselves in a really exciting space. The social landscape changes extremely quickly, with new networks and trends emerging all the time.
Content Marketing Pro Tip: 3 Ways to Track Your Social Content Mix
Track your content mix over time with post labels for better strategic planning.
Coping with Demand for Social Customer Care in 2015
Last year, brands were asked nearly 22 million questions on Facebook and Twitter combined. Audiences want to interact with brands, but how are they coping with such a large demand?
Tesla’s Twitter Hack: How to Exercise Prevention
Last Saturday Tesla’s Twitter profile got hacked - here’s what we can learn from the incident, prevention-wise.
Brands Need to Start Prioritizing Social Customer Care
While some industries and regions excelled at social customer care in Q4 2014, the picture was not all rosy. Brands need to do more to meet customer demand - or face the consequences.
Enterprise, Mid-Market, and overall Leaders.
Best Return of Investment and Easiest Setup & Admin awards.
In the categories of Social Media Analytics, Management, and Monitoring.
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Users Love Us Award
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Market Leader
Featured Customers
Top 20 Most Popular Social
Media Marketing Software
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