Lessons in Social Customer Care From The World’s Busiest Industry image

Lessons in Social Customer Care From The World’s Busiest Industry

Using exclusive Socialbakers data, we dove into 16 of the world’s largest Telecom brands’ social pages to break down how fast they respond to different kinds of posts and tweets - getting rare insight into social customer care in the industry that does it more and better than anyone else - and found lessons that can be applied by any brand in any industry.

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