Introduction to Social Customer Care vol.2

Introduction to Social Customer Care vol.2

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At Socialbakers, social customer care has always been of the utmost importance. That’s why we have updated “Introduction to Social Customer Care” – one of the most-popular best practices guides we’ve ever produced – with new content, data, and case studies.

You’ll find:

  • The latest data on social customer care
  • Why and how brands should provide customers support via social
  • The customer care success story of TUI Travel, the most socially devoted brand in the travel industry
Evolution of marketing and customer care

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