At Socialbakers, social customer care has always been of the utmost importance. That’s why we have updated “Introduction to Social Customer Care” – one of the most-popular best practices guides we’ve ever produced – with new content, data, and case studies.
You’ll find:
- The latest data on social customer care
- Why and how brands should provide customers support via social
- The customer care success story of TUI Travel, the most socially devoted brand in the travel industry
Socialbakers is the trusted social media management partner to thousands of enterprise brands and SMBs. Leveraging the largest social media data-set in the industry, Socialbakers’ AI-powered social media marketing suite helps brands large and small ensure their investment in social media is delivering measurable business outcomes.