Learn about social media marketing and more with Socialbakers’ podcast
By seeing their business experiences through the view of their customers, marketers can understand what’s really happening at each touch point and how that’s affecting the brand’s relationship with its audience.
If you want to truly deliver the kind of experiences your customers expect, the only way of getting there is through empathy. What examples are there of brand success stories, and what tools can help other businesses improve their CX?
In this episode, Socialbakers Director of Product Marketing Monica Raszyk and Socialbakers Director of Content Marketing Mantas Ciuksys discuss how marketers can become better listeners by leveraging the right tools and strategies in order to create next-level marketing and care experiences.
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Taylor has been with Socialbakers since 2019. As a content marketing specialist, he helps create reports, blogs, and he also hosts webinars and other live events.