66% of customers say that valuing their time is the most important thing a company can do to provide them with good customer service. Yet, there is a gap between what consumers expect from interacting with your brand and what they actually get.
So, how can you bridge this gap? The answer lies in chatbots.
In this webinar, you’ll learn exactly how chatbots will enhance the customer journey as an additional touchpoint for consumers to feel good about your brand and get the answers they need quickly and with ease. More importantly, you’ll learn how chatbots can increase your business efficiency by reducing your call volumes and improving your cost savings.
Some key points we cover together:
Featuring marketing experts:
Learn more about chatbots and customer experience:
Jillian has been with Socialbakers since 2019. As Senior Marketing Manager, she oversees the Global Field Marketing operations, leading a team of talented field marketers to drive brand awareness and develop interest for the Socialbakers solution in their respective regions.