Socialbakers is a unified social media monitoring software for all-channel intelligence. Gain the insights you need to understand your brand, market and audience in full context.
Easily track thousands of conversations across all channels to understand what your audiences are saying and the sentiment trends behind those conversations. Uncover insights to what your audiences really need and how your brand can respond to them.
No matter how large your multi-channel campaigns are, Socialbakers’ Listening helps you analyze them fast through AI automation. You’ll be able to draw instant insights on what’s working, what’s not, and discover actionable steps to improve your results.
To manage your customer care effectively you need to be able to spot issues quickly. With AI-powered social media monitoring tools that process natural language, you’ll instantly detect issues your customers are having way before they turn into larger problems.
Uncover where your competitors are failing and where they are succeeding. Our social media monitoring gives you a 24/7 ability to listen to the conversations happening on your competitor channels, so you always have up to date intelligence on their strategy.