Actionable Audience Insights
To drive the best experiences you need to continuously listen to your audience across the entire customer journey. With Socialbakers, you can instantly use data from every touchpoint to boost customer experiences at every stage.
Get the insights you need to close the gap between what customers expect and what you deliver. Socialbakers connects multiple data sources in one place so you can leverage social listening insights together with Voice of Customer data to boost customer engagement.
With AI-powered active social listening, you can instantly spot product errors or problematic campaign messages. The earlier your teams can identify issues surrounding your brand, the quicker and easier they can be resolved.
360° View of All Conversations
Easily understand and measure the exact magnitude of what’s being said about your brand, the audiences that are a part of the conversation and how it affects your brand awareness. It’s the full social listening overview you need.
With Socialbakers social media listening, you get a clear breakdown of your share of voice, sentiment sentiment and other key awareness metrics, so you can instantly know how audiences feel about your content, campaigns or products.
In-depth Market and Competitor Intelligence
Whether it’s competitive social media monitoring or a view of industry trends and conversations, rather than aggregating and analyzing hundreds of data sources, access all this vital information in one place and instantly find ways to leverage it for your growth.
Be the first to know and take advantage of the trends that break out in your industry or region. On one social listening dashboard, you get a clear picture of what’s trending, where and who’s driving the conversations.
Easily analyze the conversations around their brand and see how you can make their successes a part of your strategy and avoid their costly mistakes.
The Socialbakers platform is the go-to place to manage all your marketing tasks together easier
Get the instantly actionable insights you need to create the best digital experiences for your audience
Uncover who your audiences really are with instant AI-powered persona mapping
Get everything you need to drive real results from your influencer marketing campaigns
Bring your content feeds and analysis together into one Content Hub
Easily schedule and publish posts to multiple accounts from one collaborative calendar
Effortlessly track your cross-channel paid and organic strategy all in one powerful analytics platform
Streamline the entire community management and care workflow for efficiency and speed