At Socialbakers, social customer care has always been of the utmost importance. That’s why we have updated “Introduction to Social Customer Care” - one of the most-popular best practices guides we’ve ever produced - with new content, data, and case studies.
- The latest data on social customer care
- Why and how brands should provide customers support via social
- The customer care success story of TUI Travel, the most socially devoted brand in the travel industry