Select the Socialbakers Suite Plan That Fits Your Needs

Frequently Asked Questions

Where can I get support with using Socialbakers Suite?

Visit our robust Online Education center with resources to help you wherever you are on the social media journey, including video tutorials, a metrics glossary, and much more. You can also contact our dedicated Customer Support team via email and send in-product messages.

Can I upgrade my Suite plan?

You can upgrade your Suite plan at any time by contacting Customer Support. Adding more social profiles to manage and monitor with the Professional Plan can be done at any time from within the product (up to 20 more social profiles).

Can I cancel my subscription?

You can cancel your subscription at any time, though charges for the plan you selected will still apply. You will have access to Socialbakers Suite for the remainder of your billing cycle (monthly or annual). All of your monitored social media profiles and activities will be saved for when you reactivate your account in the future.

Do I have to sign a contract for a fixed period?

You can pick a monthly or annual contract (with 17% savings for annual plans) and cancel at any time. With the annual contract, you pay the equivalent of 10 months (at the monthly price) and receive 12 months of Socialbakers Suite.

Can I purchase Suite on a monthly basis?

Yes, you can either choose to pay monthly or annually.

How much of my historical social media data will I have access to when I start my subscription?

The historical data you have access to differs depending on your package. In the Professional package you have access to 6 months of historical data. In the Business Plan you have access to 12 months historical data, and in the Enterprise Plan you will have access to full historical data for as long as Socialbakers has been monitoring your social profile (up to 8 years).

Can I also monitor the social media performance of my competitors?

You have the flexibility to choose which social media profiles you would like to monitor, including your own. You are able to monitor competitor profiles for Facebook, Twitter, Instagram, and YouTube. In addition to these platforms you can monitor the performance of your owned profiles on Pinterest.

I’m not ready to buy yet. Can I try Socialbakers Suite first?

You can take the full Socialbakers Suite for a free trial - no commitment and no credit card required.

What makes Socialbakers Suite different from the competition?

As a pioneer of social media analytics, Socialbakers has the largest database in the industry with data from 10 million social media pages and profiles and 10 billion monitored posts. Our database is constantly growing as we add more than 40 million new posts per month. Thanks to our extensive social media data, we have been able to add AI and machine learning functionality on top of it to give you actionable recommendations for which actions you should take to improve your social media performance and get more value from your ads budget.

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Socialbakers recognized in Mid-Market Social Media Analytics based on user reviews

Leader

Social Media Management
and Social Media Analytics Category

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